Terms and Conditions

Terms and Conditions - Crescent Spa and Resorts (I) Pvt Ltd

Check-in time is 1:00 PM Check-out time is 11:00 AM.

• As per the Government of India's security regulations, it is mandatory for all guests to show an identity proof (passport for foreigners) at the time of check-in. Please do ensure that you carry this with you.
• Personal food and beverages are strictly not permitted on the hotel premises.
• Lockers for your valuables are available in each guest room. The hotel shall not be responsible for any loss of or damage to your personal belongings.
• In case any damage is done to the hotel property by guests during their stay, it will be the sole accountability of the guest that made the booking and Crescent Spa and Resorts will levy damage charges as deemed fit.
• The properties can be chartered for an exclusive wedding/celebrations or any other event @ Rs. 1,50,000 in addition to the room costs.
• Area blocking charges for exclusive lunches or dinners is between Rs. 20,000/- and Rs.5,00,000/-.
• Conference equipment is provided as per actual costs, on prior notice.
• An extra bed can be provided if space permits @ Rs. 1000/- .
• We reserve the right to cancel or release the reservation, should we not receive the required details or payment guarantee by Credit Card/Demand Draft/Cheque.(subject to local clearing)
• Our hotel requires a minimum of 24 hours prior notice for flight/train details to organize an airport/station transfer on chargeable basis.
• Queen Bed/ Twin Bed will be on subject to availability.
• Breakfast is served from 7 to 10 AM., lunch from 12:30 to 3:30 PM. and dinner from 7:30 to 11:30PM.
• There are special charges for weekends, Christmas, and New year. Please do contact our Sales Offices for further information.
• Rates for fashion photography and filming are available on request.
• All prices mentioned regarding rooms, meals, services and other facilities are exclusive of taxes. CGST and SGST rates as per the GST Act and GST Rules & Regulations will be levied on the corresponding services availed at the properties. All taxes are subject to change as per the Government regulations from time to time.

TERMS & CONDITIONS TO BE TAKEN INTO CONSIDERATION WHEN CHARTERING THE WHOLE OF CRESCENT SPA & RESORTS:

• There is a chartering cost of Rs. 150000/-per day, which is in addition to the cost of the rooms at the rates of the applicable year.
• We are bound by strict excise and other regulations by which: No personal liquor is allowed, even on a corkage basis, and a violation of this can risk our liquor license to be revoked. No loud music (as in DJ/disco/loudspeaker music) is allowed in the open areas of the property. For this, we have identified specific venues. Even there the volume will have to be controlled after 10 pm. No fireworks and crackers after 10 pm since it disturbs and keeps the villagers awake
• To facilitate your additional requirements we have arrangements with our in-house florist/photographer/DJ/Rajasthani performing artists etc, all which may be provided at an additional charge. Personal vendors are not allowed. Previously due to the inexperience of vendors, certain damages have occurred to our properties. This is why we recommend our in-house vendors who know how to set-up / decorate for an event without allowing damage to the property.