Terms and Conditions

Terms and Conditions


Terms and Conditions - Crescent Spa and Resorts (I) Pvt Ltd


Check-in time is 1:00 PM Check-out time is 11:00 AM.



TERMS & CONDITIONS TO BE TAKEN INTO CONSIDERATION WHEN CHARTERING THE WHOLE OF CRESCENT SPA & RESORTS:



Payment Terms


For Room Booking


We required 50% advance for confirmations of room booking of any category.

Total room rent is payable in advance in order to confirm the bookings.

After the confirmation of the booking, please note our advance payment policy:

For Wedding & Large Celebration



Rules & Regulations for Banquets Booking



Cancellation Policy


Cancellation Charges

For Groups / for Special Celebration Dates (24th, 25th, 30th & 31st of December & Long weekends)

Confirmation/cancellation policy for weddings and large celebrations

In case of any cancellation the GST of 18% on the advance will have to be retained as it is to be paid by us to the authorities by the 5th of the next month.

Any postponement of the booking will be treated as a cancellation will be governed by the Cancellation Policy.


Privacy Policy


Personal Information We Collect About You

We collect your Personal Information on the Site to enhance the services we offer you, maintain and improve the Site, protect the security of you and our Site, comply with legal obligations, and inform you about other services and products that may be available through us, our affiliated companies, or through our marketing alliances. We collect Personal Information about you when you interact with or utilize services offered on this Site, such as:


Personal Information includes:



Use and Sharing of Personal Information


We only process and share your Personal Information, including sharing with service providers or other external entities, to the extent reasonably necessary to fulfil your requests and meet our legitimate business and legal objectives. When we disclose Personal Information to external entities to perform services for us, we establish by contract that they may access your Personal Information only for the purposes of performing those services. We may also use what we know about you to offer you other products and services. We may combine your online information with information collected from offline or online sources, or information we already have.

Security of Your Information

We maintain reasonable technical, electronic, and organizational security procedures to maintain the security of Personal Information, and safeguard Personal Information against unauthorized or unlawful processing and/or against accidental or unlawful loss, alteration, disclosure or access.